FAQ
Frequently asked questions
Honest answers about our agency model, programmes and Singapore delivery standards.
1 Is LaunchCircuit a SaaS product, IT outsourcing firm or web design studio?
No. LaunchCircuit is a creative digital marketing agency providing SEO, paid media, social marketing and launch campaigns for businesses. We do not sell software licences, IT helpdesk services or standalone websites without integrated marketing delivery.
2 Does LaunchCircuit guarantee viral campaigns, rankings or specific ROI?
No. Our agency designs and delivers marketing circuits — outcomes depend on market conditions, budget, creative quality and platform policies. We do not guarantee follower counts, sales figures or return on investment.
3 What PPC channels do you manage?
Google Ads, Meta Ads, LinkedIn where relevant, and programmatic tests with transparent budget reporting.
4 How do you handle PDPA compliance?
We collect data with consent, limit use to enquiry response and agency delivery, and honour access requests per our privacy policy.
5 What are programme price ranges?
From S$3,800 for SEO discovery launch through S$11,800 monthly integrated retainer. Custom circuits quoted after workshop.
6 Retainer or project?
Retainers suit ongoing channel orchestration; projects fit single launch moments and sprint engagements.
7 Meta and Google compliance?
We follow platform ad policies, avoid prohibited claims and document landing page accuracy.
8 Support hours?
Mon–Fri 09:00–18:00 Singapore Time. Retainer clients receive same-day acknowledgement.
9 Do you handle e-commerce launches?
Yes. We specialise in timed launches with paid media, landing pages, email nurture and social amplification circuits.
10 Can you integrate with our CRM?
We configure tracking and automation hooks for common CRM and marketing platforms as part of channel integration sprints.
11 What industries do you serve?
E-commerce, fintech, hospitality, B2B services and regional consumer brands across Singapore and ASEAN markets.
12 How do case studies work?
Published examples use anonymised or approved metrics. We never guarantee future clients will achieve identical results.
13 What makes LaunchCircuit different?
Magazine-grade creative combined with performance circuits — we are a marketing agency, not a software vendor or web studio without promotional strategy.
14 Do you offer workshops only?
Yes. Discovery and creative review workshops are available without full programme commitment.